Privacy Policy

Last updated: 10/06/2026


At Explore & Play Studio, your privacy matters to us.
We are committed to protecting your personal information and being transparent about how we collect, use, and store it.

What We Collect
When you interact with us, we may collect personal information such as:

• Your name

• Email address

• Phone number

• Booking details

• Your child’s name and age

• Any relevant information you choose to share (e.g. allergies or sensitivities)

We only collect what is necessary to provide a safe and enjoyable experience.

How We Use Your Information
We use your information to:

• Manage bookings and payments

• Communicate with you about your sessions

• Ensure sessions are safe and suitable for your child

• Improve our services and customer experience

We will never sell or rent your personal information.

How Your Information Is Stored
Your information is securely stored using trusted platforms, including our website and booking system.
We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access.

Sharing Your Information
We may share your information with trusted third-party services where necessary, such as:

• Payment providers

• Booking systems

• Website hosting platforms

These providers are required to handle your information securely.

Photography & Media
We may occasionally take photos or videos during sessions for promotional purposes.

• Children will never be identified by name

• Images will only be used respectfully

If you prefer your child not to be included, please let us know before your session.

CCTV
Please note that Long Reef Surf Life Saving Club operates CCTV cameras in and around the venue. By attending a session, you acknowledge that you and your child may be recorded while on the premises. CCTV footage is managed by the venue and may be disclosed where required by law.

Your Choices
You can:

• Request access to the personal information we hold about you

• Ask us to update or correct your information

• Request that we delete your information

To do this, simply contact us using the details below.

Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
claire@exploreandplaystudio.com.au

Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes to our services or legal requirements.
Any updates will be published on this page.